Samsung Galaxy Note 7 replacements start no later than 21 September, safe units to get green battery icon

The last couple of weeks haven’t gone well for Samsung or its Galaxy Note 7 owners, and by now, the whole battery issue that leads to exploding devices, fires and even damaged property has put the company’s reputation at stake.

As the reports started flooding in, Samsung was forced to issue a recall of all Galaxy Note 7 devices. The recall will reportedly cost Samsung in excess of $1 billion.

Ever since the company announced the recall, asking consumers to return their devices, there has been some confusion over what, when and how. Samsung “voluntarily” issues a recall, but failing to go through regulatory procedure added to the confusion.

Finally, the US government officially recalled the Samsung Galaxy Note 7 smartphones, but by then there were dozens of reported cases in which batteries exploded or caught fire. “Consumers should immediately stop using and power down the recalled Galaxy Note 7 devices purchased before September 15, 2016, ” the official notice reads. The report also brings to light the fact that Samsung has received 92 reports of batteries overheating in the US, which includes 26 reports of burns, 55 reports of property damage, including fires in cars and a garage.

Samsung claims to be taking all measures to ensure such incidents don’t take place again. A ZDNet report claims that Samsung plans to change the colour of the battery indicators in the newly produced Note 7 devices to help consumers differentiate older devices from newer ones. The battery indicator of the new devices, shown on the homescreen top right corner, will be green, instead of the white seen in faulty units.

A Re/code report cites a Samsung official who claims the recall with begin no later than 21 September. In another report, Samsung is said to be providing the new units of the phablet to local distributors and stores in South Korea starting Monday, 19 September.